Tuesday, January 15, 2008

and the phone calls continue ...

Just discovered a phone message from Philips saying, "your warrantee information is updated, and all is well. We'll be sending you a new unit, and taking yours back!"

Of course, acting on the information they gave me at 4:30 today, "you can't return it to us," I made arrangements to return it where I bought it.

So ... here I am on hold ... again ... to explain to them NOT to send me a replacement unit, or expect me to ship this one back to them.

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