strange customer service at Office Depot last night

Anyone else figure this one out?

I was running errands with a friend last night, and we stopped at Best Buy to pick up a couple computer monitors for her work. They were on sale, but out of stock.

We stopped several other places, the last of which was Office Depot, where they had the same monitor, but not on sale.

So we (I thought graciously) asked the manager if they did price matching, mentioning that Best Buy was out of stock, and gave her the ad with the sale price mentioned.

She was very suspicious, saying, "they SHOULD have them." She went off to check with someone if they could honor our request, also mentioning she needed to call Best Buy to find out if they were truly out of stock.

Huh? Does anybody understand this?

I would think, either they do price matching ... in which case they'd want our business, even if B.B. had a pile of them. Or they don't, in which case, "sorry we can't help you."

But the suspicion, and need to double check on our honesty ... continues to puzzle me.

It was an evening of bad customer service, but that one continues to baffle me. I can't quite figure out what we could have possibly been up to! Plus, my friend was spending a LOT of money on other things for work ... didn't seem to matter. We might as well have been stuffing merchandise into our purses!

Weird evening ...

(Office Depot on Alpine in Grand Rapids, just for reference of anyone who's interested!)